Valentine's day flowers

About the shipment.
Zip Flower sends its flowers through FedEx.
You should contact FedEx to confirm the hour of delivery in your area.
Zip Flower will not assume responsibility for any damage or delays caused by FedEx during the product delivery.

About the payment.
About voiding the order.
You will be able to void your order in the 24 hours following the moment in which it was made. In case of voiding, only 75% of the paid value will be returned.
The order can be annulled totally or partially, however it should be made in box units.

About the client's privacy.
Zip Flower will not share private information given by its clients. This information will only be used to process the orders and to offer our customers an efficient service.

Guarantee:
Thanks to our exclusive Cool-Wrap packaging and using the Delivery Express Service FedEx, Zip Flower can send fresh flowers directly from its farms to its clients who will always receive a good quality product. Zip Flower is a reliable, consistent, international flower provider.

If you are not satisfied with the flowers you should inform Zip Flower immediately by calling and writing a claim to send via fax to Zip Flower offices expressing your dissatisfaction and why you desire a refund. For the claim to be valid, you must follow the aforementioned instructions.

In the event of a claim, you should return the box, flowers, vase and everything else in its entirety in its original packaging. Zip Flower will arrange for picking up the box. Once the validity of the claim is confirmed, we will credit 100% of the cancelled value.

Claims can be total or partial, for box units.